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Learning Resources

  • 09704 (Workbook) - Manage interpersonal conflict
    $17.25 (inc GST) $15.00 (ex GST) 09704 (Workbook) - Manage interpersonal conflict
    Product Description 9704: Manage interpersonal conflict Level 4 People credited with this unit standard are able to: identify and explain the issues of an interpersonal conflict; develop and implement strategies to...
  • 17274 (Workbook) - Select cleaning agents and products
    $17.25 (inc GST) $15.00 (ex GST) 17274 (Workbook) - Select cleaning agents and products
    Product Description 17274: Select cleaning agents and productsLevel 4 This unit standard is for people in the cleaning industry. People credited with this standard are able to: determine cleaning agents and products...
  • 19910 (Workbook) - Give oral instructions to people who speak English as a second language
    $17.25 (inc GST) $15.00 (ex GST) 19910 (Workbook) - Give oral instructions to people who speak English as a second language
    Product Description 19910: Give oral instructions in the cleaning industry to people who speak English as a second languageLevel 3 This unit standard is for people in the cleaning industry. People credited with this...
  • 20672 (Workbook) - Treat odours in carpets and textiles
    $17.25 (inc GST) $15.00 (ex GST) 20672 (Workbook) - Treat odours in carpets and textiles
    Product Description 20672: Treat odours in carpets and textiles Level 3 This unit standard is for people training for the carpet cleaning industry. People credited with this standard are able to: assess carpets and...
  • 27670 (Workbook) - Clean an operating theatre
    $17.25 (inc GST) $15.00 (ex GST) 27670 (Workbook) - Clean an operating theatre
    Product Description 27670: Clean an operating theatreLevel 3 This unit standard is for people in the cleaning industry. People credited with this unit standard are able to: prepare to clean an operating theatre; clean...