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  • (Integrated Assessment) - Newborn Hearing Screening
    $11.50 (inc GST) $10.00 (ex GST) (Integrated Assessment) - Newborn Hearing Screening
    Product Description This is an integrated assessment for 9 of the 13 compulsory unit standards for the National Certificate in Health, Disability, and Aged Support (Newborn Hearing Screening) (Level 3). The unit...
  • 00057 (Assessment) - Provide customer service
    $5.75 (inc GST) $5.00 (ex GST) 00057 (Assessment) - Provide customer service
    Product Description 57: Provide customer service Level 2  |  Version 8 This unit standard is for people entering, or employed in, the service sector who wish to build their customer service skills...
  • 00062 (Assessment) - Maintain personal presentation and a positive attitude in a workplace
    $5.75 (inc GST) $5.00 (ex GST) 00062 (Assessment) - Maintain personal presentation and a positive attitude in a workplace
    Product Description 62: Maintain personal presentation and a positive attitude in a workplace involving customer contactLevel 2  |  Version 8 This unit standard is for those people working in...
  • 00376 (Assessment) - Customer service techniques
    $5.75 (inc GST) $5.00 (ex GST) 00376 (Assessment) - Customer service techniques
    Product Description 376: Employ customer service techniques to accommodate customer behavioural styles in a workplace Level 3  |  Version 8 People credited with this unit standard are able to:...
  • 01277 (Assessment) - Communicate information in a specified workplace
    $5.75 (inc GST) $5.00 (ex GST) 01277 (Assessment) - Communicate information in a specified workplace
    Product Description 1277: Communicate information in a specified workplaceLevel 2  |  Version 6 People credited with this unit standard are able, in a specified workplace, to: give information to...
  • 01279 (Assessment) - Write in plain English
    $5.75 (inc GST) $5.00 (ex GST) 01279 (Assessment) - Write in plain English
    Product Description Product Description 1279: Write in plain English Level 3  |  Version 5 People credited with this unit standard are able to write in plain English. Click here to download the...
  • 01279 (Workbook) - Write in plain English
    $11.50 (inc GST) $10.00 (ex GST) 01279 (Workbook) - Write in plain English
    Product Description 1279: Write in plain English Level 3  |  Version 4 People credited with this unit standard are able to write in plain English...
  • 01304 (Assessment) - Communicate with other cultures
    $5.75 (inc GST) $5.00 (ex GST) 01304 (Assessment) - Communicate with other cultures
    Product Description 1304: Communicate with people from other cultures Level 3  |  Version 7 People credited with this unit standard are able to demonstrate knowledge of communication with people...
  • 01312 (Assessment) - Give oral instructions
    $5.75 (inc GST) $5.00 (ex GST) 01312 (Assessment) - Give oral instructions
    Product Description 1312: Give oral instructions in the workplace Level 3  |  Version 7 People credited with this unit standard are able to give oral instructions in the workplace. Click here to...
  • 01563 (Assessment) - Clean floors
    $5.75 (inc GST) $5.00 (ex GST) 01563 (Assessment) - Clean floors
    Product Description 1563: Clean floors - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to dustrol the...
  • 01563 (Workbook) - Clean floors
    $17.25 (inc GST) $15.00 (ex GST) 01563 (Workbook) - Clean floors
    Product Description 1563: Clean floors - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to dustrol the floor, damp or wet mop the floor,...
  • 01565 (Assessment) - Clean toilet facilties
    $5.75 (inc GST) $5.00 (ex GST) 01565 (Assessment) - Clean toilet facilties
    Product Description 1565: Clean toilet facilities - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to...
  • 01565 (Workbook) - Clean toilet faciltiies
    $17.25 (inc GST) $15.00 (ex GST) 01565 (Workbook) - Clean toilet faciltiies
    Product Description 1565: Clean toilet facilities - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to prepare work site, clean toilet...
  • 01566 (Assessment) - Spot remove stains from hard floors
    $5.75 (inc GST) $5.00 (ex GST) 01566 (Assessment) - Spot remove stains from hard floors
    Product Description 1566: Spot remove stains from hard floors - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard...
  • 01566 (Workbook) - Spot remove stains from hard floors
    $17.25 (inc GST) $15.00 (ex GST) 01566 (Workbook) - Spot remove stains from hard floors
    Product Description 1566: Spot remove stains from hard floors - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to spot remove stains from...
  • 01566, 01570, 01572, 17265, 17266, 17270 (Combined Assessment) - Commercial floor cleaning
    $11.50 (inc GST) $10.00 (ex GST) 01566, 01570, 01572, 17265, 17266, 17270 (Combined Assessment) - Commercial floor cleaning
    Product Description This is combined assessment for 6 elective unit standards for the National Certificate in Cleaning and Caretaking (Level 2) Commercial Cleaning strand. The unit standards, all related to floor...
  • 01568 (Assessment) - Clean food preparation, storage and serving areas
    $5.75 (inc GST) $5.00 (ex GST) 01568 (Assessment) - Clean food preparation, storage and serving areas
    Product Description 1568: Clean food preparation, storage and serving areas Level 3  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this unit...
  • 01568 (Workbook) - Clean food preparation, storage and service areas
    $17.25 (inc GST) $15.00 (ex GST) 01568 (Workbook) - Clean food preparation, storage and service areas
    Product Description 1568: Clean food preparation, storage and serving areas Level 3 This unit standard is for people entering the cleaning industry. People credited with this unit standard are able to: prepare for...
  • 01569 (Assessment) - Clean windows
    $5.75 (inc GST) $5.00 (ex GST) 01569 (Assessment) - Clean windows
    Product Description 1569: Clean windows - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare...
  • 01569 (Workbook) - Clean windows
    $17.25 (inc GST) $15.00 (ex GST) 01569 (Workbook) - Clean windows
    Product Description 1569: Clean windows - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare equipment and site; clean windows;...
  • 01570 (Assessment) - Buff hard floors using a swing type polisher
    $5.75 (inc GST) $5.00 (ex GST) 01570 (Assessment) - Buff hard floors using a swing type polisher
    Product Description 1570: Buff hard floors using a swing type polisherLevel 3  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are...
  • 01570 (Workbook) - Buff hard floors using a swing type polisher
    $17.25 (inc GST) $15.00 (ex GST) 01570 (Workbook) - Buff hard floors using a swing type polisher
    Product Description 1570: Buff hard floors using a swing type polisherLevel 3 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: buff a hard floor using a...
  • 01572 (Assessment) - Remove stains from hard floors
    $5.75 (inc GST) $5.00 (ex GST) 01572 (Assessment) - Remove stains from hard floors
    Product Description 1572: Remove stains from hard floors Level 4  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to:...
  • 01572 (Workbook) - Remove stains from hard floors
    $17.25 (inc GST) $15.00 (ex GST) 01572 (Workbook) - Remove stains from hard floors
    Product Description 1572: Remove stains from hard floors Level 4 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: demonstrate knowledge of stain types...
  • 01573 (Assessment) - Clean interior walls, ceilings, fixtures and fittings
    $5.75 (inc GST) $5.00 (ex GST) 01573 (Assessment) - Clean interior walls, ceilings, fixtures and fittings
    Product Description 1573: Clean interior walls, ceilings, fixtures and fittings Level 4  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this...
  • 01573 (Workbook) - Clean interior walls, ceilings, fixtures and fittings
    $17.25 (inc GST) $15.00 (ex GST) 01573 (Workbook) - Clean interior walls, ceilings, fixtures and fittings
    Product Description 1573: Clean interior walls, ceilings, fixtures and fittings Level 4 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare for...
  • 01576 (Assessment) - Remove stains from soft coverings
    $5.75 (inc GST) $5.00 (ex GST) 01576 (Assessment) - Remove stains from soft coverings
    Product Description 1576: Remove stains from soft coveringsLevel 3  |  Version 7 This unit standard is for people in the carpet cleaning industry who wish to acquire specialist skills in the removal...
  • 01576 (Workbook) - Remove stains from soft coverings
    $17.25 (inc GST) $15.00 (ex GST) 01576 (Workbook) - Remove stains from soft coverings
    Product Description 1576: Remove stains from soft coveringsLevel 3 This unit standard is for people in the carpet cleaning industry who wish to acquire specialist skills in the removal of stains from soft coverings...
  • 01579 (Assessment) - Clean commercial premises
    $5.75 (inc GST) $5.00 (ex GST) 01579 (Assessment) - Clean commercial premises
    Product Description 1579: Clean commercial premisesLevel 3  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare for...
  • 01579 (Workbook) - Clean commercial premises
    $17.25 (inc GST) $15.00 (ex GST) 01579 (Workbook) - Clean commercial premises
    Product Description 1579: Clean commercial premises Level 3 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare for cleaning operations; clean...