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Cleaning and Caretaking (Level 2)

Purpose

The Cleaning and Caretaking qualification is designed for people who work as cleaners and caretakers in either commercial premises or health care facilities. It recognises that they have the appropriate knowledge and skills to perform the role and provide quality service.

Please note:

  • Careerforce is no longer accepting new enrolments for this qualification.
  • The last date of assessment for many of these unit standards is 31 December 2017.
  • 00057 (Assessment) - Provide customer service
    $5.75 (inc GST) $5.00 (ex GST) 00057 (Assessment) - Provide customer service
    Product Description 57: Provide customer service Level 2  |  Version 8 This unit standard is for people entering, or employed in, the service sector who wish to build their customer service skills...
  • 00062 (Assessment) - Maintain personal presentation and a positive attitude in a workplace
    $5.75 (inc GST) $5.00 (ex GST) 00062 (Assessment) - Maintain personal presentation and a positive attitude in a workplace
    Product Description 62: Maintain personal presentation and a positive attitude in a workplace involving customer contactLevel 2  |  Version 8 This unit standard is for those people working in...
  • 00376 (Assessment) - Customer service techniques
    $5.75 (inc GST) $5.00 (ex GST) 00376 (Assessment) - Customer service techniques
    Product Description 376: Employ customer service techniques to accommodate customer behavioural styles in a workplace Level 3  |  Version 6 People credited with this unit standard are able to:...
  • 01277 (Assessment) - Communicate information in a specified workplace
    $5.75 (inc GST) $5.00 (ex GST) 01277 (Assessment) - Communicate information in a specified workplace
    Product Description 1277: Communicate information in a specified workplaceLevel 2  |  Version 6 People credited with this unit standard are able, in a specified workplace, to: give information to...
  • 01304 (Assessment) - Communicate with other cultures
    $5.75 (inc GST) $5.00 (ex GST) 01304 (Assessment) - Communicate with other cultures
    Product Description 1304: Communicate with people from other cultures Level 3  |  Version 7 People credited with this unit standard are able to demonstrate knowledge of communication with people...
  • 01312 (Assessment) - Give oral instructions
    $5.75 (inc GST) $5.00 (ex GST) 01312 (Assessment) - Give oral instructions
    Product Description 1312: Give oral instructions in the workplace Level 3  |  Version 7 People credited with this unit standard are able to give oral instructions in the workplace. Click here to...
  • 01563 (Assessment) - Clean floors
    $5.75 (inc GST) $5.00 (ex GST) 01563 (Assessment) - Clean floors
    Product Description 1563: Clean floors - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to dustrol the...
  • 01563 (Workbook) - Clean floors
    $17.25 (inc GST) $15.00 (ex GST) 01563 (Workbook) - Clean floors
    Product Description 1563: Clean floors - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to dustrol the floor, damp or wet mop the floor,...
  • 01565 (Assessment) - Clean toilet facilties
    $5.75 (inc GST) $5.00 (ex GST) 01565 (Assessment) - Clean toilet facilties
    Product Description 1565: Clean toilet facilities - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to...
  • 01565 (Workbook) - Clean toilet faciltiies
    $17.25 (inc GST) $15.00 (ex GST) 01565 (Workbook) - Clean toilet faciltiies
    Product Description 1565: Clean toilet facilities - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to prepare work site, clean toilet...
  • 01566 (Assessment) - Spot remove stains from hard floors
    $5.75 (inc GST) $5.00 (ex GST) 01566 (Assessment) - Spot remove stains from hard floors
    Product Description 1566: Spot remove stains from hard floors - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard...
  • 01566 (Workbook) - Spot remove stains from hard floors
    $17.25 (inc GST) $15.00 (ex GST) 01566 (Workbook) - Spot remove stains from hard floors
    Product Description 1566: Spot remove stains from hard floors - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to spot remove stains from...
  • 01566, 01570, 01572, 17265, 17266, 17270 (Combined Assessment) - Commercial floor cleaning
    $11.50 (inc GST) $10.00 (ex GST) 01566, 01570, 01572, 17265, 17266, 17270 (Combined Assessment) - Commercial floor cleaning
    Product Description This is combined assessment for 6 elective unit standards for the National Certificate in Cleaning and Caretaking (Level 2) Commercial Cleaning strand. The unit standards, all related to floor...
  • 01568 (Assessment) - Clean food preparation, storage and serving areas
    $5.75 (inc GST) $5.00 (ex GST) 01568 (Assessment) - Clean food preparation, storage and serving areas
    Product Description 1568: Clean food preparation, storage and serving areas Level 3  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this unit...
  • 01568 (Workbook) - Clean food preparation, storage and service areas
    $17.25 (inc GST) $15.00 (ex GST) 01568 (Workbook) - Clean food preparation, storage and service areas
    Product Description 1568: Clean food preparation, storage and serving areas Level 3 This unit standard is for people entering the cleaning industry. People credited with this unit standard are able to: prepare for...
  • 01569 (Assessment) - Clean windows
    $5.75 (inc GST) $5.00 (ex GST) 01569 (Assessment) - Clean windows
    Product Description 1569: Clean windows - Expiring Level 2  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare...
  • 01569 (Workbook) - Clean windows
    $17.25 (inc GST) $15.00 (ex GST) 01569 (Workbook) - Clean windows
    Product Description 1569: Clean windows - Expiring Level 2 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare equipment and site; clean windows;...
  • 01570 (Assessment) - Buff hard floors using a swing type polisher
    $5.75 (inc GST) $5.00 (ex GST) 01570 (Assessment) - Buff hard floors using a swing type polisher
    Product Description 1570: Buff hard floors using a swing type polisherLevel 3  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are...
  • 01570 (Workbook) - Buff hard floors using a swing type polisher
    $17.25 (inc GST) $15.00 (ex GST) 01570 (Workbook) - Buff hard floors using a swing type polisher
    Product Description 1570: Buff hard floors using a swing type polisherLevel 3 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: buff a hard floor using a...
  • 01572 (Assessment) - Remove stains from hard floors
    $5.75 (inc GST) $5.00 (ex GST) 01572 (Assessment) - Remove stains from hard floors
    Product Description 1572: Remove stains from hard floors Level 4  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to:...
  • 01572 (Workbook) - Remove stains from hard floors
    $17.25 (inc GST) $15.00 (ex GST) 01572 (Workbook) - Remove stains from hard floors
    Product Description 1572: Remove stains from hard floors Level 4 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: demonstrate knowledge of stain types...
  • 01573 (Assessment) - Clean interior walls, ceilings, fixtures and fittings
    $5.75 (inc GST) $5.00 (ex GST) 01573 (Assessment) - Clean interior walls, ceilings, fixtures and fittings
    Product Description 1573: Clean interior walls, ceilings, fixtures and fittings Level 4  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this...
  • 01573 (Workbook) - Clean interior walls, ceilings, fixtures and fittings
    $17.25 (inc GST) $15.00 (ex GST) 01573 (Workbook) - Clean interior walls, ceilings, fixtures and fittings
    Product Description 1573: Clean interior walls, ceilings, fixtures and fittings Level 4 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare for...
  • 01576 (Assessment) - Remove stains from soft coverings
    $5.75 (inc GST) $5.00 (ex GST) 01576 (Assessment) - Remove stains from soft coverings
    Product Description 1576: Remove stains from soft coveringsLevel 3  |  Version 7 This unit standard is for people in the carpet cleaning industry who wish to acquire specialist skills in the removal...
  • 01576 (Workbook) - Remove stains from soft coverings
    $17.25 (inc GST) $15.00 (ex GST) 01576 (Workbook) - Remove stains from soft coverings
    Product Description 1576: Remove stains from soft coveringsLevel 3 This unit standard is for people in the carpet cleaning industry who wish to acquire specialist skills in the removal of stains from soft coverings...
  • 01579 (Assessment) - Clean commercial premises
    $5.75 (inc GST) $5.00 (ex GST) 01579 (Assessment) - Clean commercial premises
    Product Description 1579: Clean commercial premisesLevel 3  |  Version 6 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare for...
  • 01579 (Workbook) - Clean commercial premises
    $17.25 (inc GST) $15.00 (ex GST) 01579 (Workbook) - Clean commercial premises
    Product Description 1579: Clean commercial premises Level 3 This unit standard is for people entering the cleaning industry. People credited with this standard are able to: prepare for cleaning operations; clean...
  • 01583 (Assessment) - Provide a vehicle valet service
    $5.75 (inc GST) $5.00 (ex GST) 01583 (Assessment) - Provide a vehicle valet service
    Product Description 1583: Provide a vehicle valet serviceLevel 3  |  Version 5 This unit standard is for people working in the cleaning industry who may be required to provide a vehicle valet service...
  • 01587 (Assessment) - Clean windows using access equipment
    $5.75 (inc GST) $5.00 (ex GST) 01587 (Assessment) - Clean windows using access equipment
    Product Description 1587: Clean windows using access equipmentLevel 3  |  Version 6 This unit standard is for people in the cleaning industry. People credited with this standard are able to: prepare...
  • 01588 (Assessment) - Clean windows using abseiling technique
    $5.75 (inc GST) $5.00 (ex GST) 01588 (Assessment) - Clean windows using abseiling technique
    Product Description 1588: Clean windows using abseiling techniqueLevel 3  |  Version 6 This unit standard is for people in the cleaning industry who wish to acquire specialist skills in window cleaning...